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Error Codes on Zerova DCFC
If there is an error code in the upper right hand of the screen, note it, then visit https://evsc.zerovatech.com/ and enter it into the Status Code search bar. Follow instructions to troubleshoot.
How to Report the Cost of Charging Vehicles
This guide outlines how to export charging session data from the Future Energy dashboard and calculate the cost of each session, on a volumetric cost of electricity basis. This is ideal for internal operational tracking, such as allocating EV ...
Canadian Wallbox Commissioning – FAQ
Canadian Wallbox Commissioning – FAQ Q: Why is the commissioning process different in Canada? A: In Canada, Wallbox requires an on-site technician to verify and certify the installation before the charger becomes operational. This differs from the ...
CME Core Onboarding - Migration Guide
What does Migration Mean? Migration refers to the process of changing the network provider of an EV charger. EV charger network providers provide station owners a CSMS. This allows for remote visibility and control of charging stations. A CSMS can ...
Tiered Pricing and User Groups on the Future Energy Network
What is Tiered Pricing? Future Energy’s CSMS platform supports tiered pricing strategies that allow station owners to offer different rates to specific user groups. Tiered pricing refers to applying different public charging pricing models based on ...

Popular Articles
What do the LED status lights mean on a ChargePoint charger?
Green: Ready for session. Pulsing Blue: Charging. Solid Blue: Fully charged. Solid White: Lost connectivity (Future Energy is alerted).
Blink Support
If you are having issues with your Blink EV Chargers, here are some resources: Website: https://blinkcharging.com/ Spec Sheets and Manuals: https://blinkcharging.com/products/commercial-products Email Support: ...
ChargePoint Support
https://www.chargepoint.com/
eSolutions Support
If you are having issues with your Free2Move eSolutions EV Chargers, here are some resources: Website: https://www.esolutions.free2move.com/na/en_us/# Charger Dashboard: https://cpms.na.esolutionscharging.com/access Spec Sheets and Manuals: ...
Understanding Utility Bills
Electric utility charges typically consist of two main components: •Volumetric Charges – billed on a per kWh rate •Demand Charges – billed on a per kW rate Demand charges (kW) are calculated based on the highest level of power drawn during a defined ...

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