ChargePoint Support

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• Where can I get support for ChargePoint station issues?

  Visit https://customer.chargepoint.com/s/guest-help-na-station-issues?language=en_US, call 1-877-850-4562, or email support@futureenergy.com.

• What should I do if a ChargePoint station is offline?

  Check network and power. Press the reset button. If still offline, contact ChargePoint Support.

• Can I integrate a ChargePoint station with energy management systems?

  Yes. Some third-party EMS platforms are supported. Refer to the ChargePoint Integration Guide or contact Support.

• What does a flashing red light mean on a ChargePoint station?

  It indicates an error. Check ChargePoint dashboard or station display. Contact Support if unresolved.

• How are firmware updates managed on ChargePoint stations?

  Firmware is updated automatically when stations are connected to the network. Contact Support if updates appear delayed.