Error Codes on Zerova DCFC
If there is an error code in the upper right hand of the screen, note it, then visit
https://evsc.zerovatech.com/ and enter it into the Status Code search bar. Follow instructions to troubleshoot.
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Frequently Asked Questions (FAQs)
Common Questions: - How do I access my CPO Dashboard for the first time? After your charging stations are shipped, Future Energy will contact you to confirm your admin account details. Once the dashboard is set up, the admin login information will be ...
Managing Station Errors and Connectivity Loss
How to Troubleshoot and Address Issues: Monitor your stations for connectivity issues and errors using the Operations & Maintenance section. Steps for Troubleshooting: - Check error messages - Contact Future Energy support if needed.
User Orientation
While sign up is not required to view stations, it is required to activate charging sessions through the app. User Sign Up First time users will be prompted to enter their email address and a password, and also must agree to Terms of Service. Payment ...
Tiered Pricing and User Groups on the Future Energy Network
What is Tiered Pricing? Future Energy’s CSMS platform supports tiered pricing strategies that allow station owners to offer different rates to specific user groups. Tiered pricing refers to applying different public charging pricing models based on ...
CME Core Onboarding - New Hardware Orders
This information is for customers who have purchased New EV Future Energy EV Chargers. If you purchased the Future Energy Network for existing stations, see our Migration Guide. After your Chargers are shipped, a representative from Future Energy ...