Contact Future Energy Support

Contact Future Energy Support

Need Assistance? For any support requests, reach out to our team. - Email: support@futureenergy.com - Phone: (586) 782-4000, Option 2
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      Welcome to Future Energy – Drive, the essential app for electric vehicle drivers! Locate nearby EV charging stations with ease, view real-time availability, and enjoy the convenience of paying for charging directly through the app. With user-friendly ...
    • Tiered Pricing and User Groups on the Future Energy Network

      What is Tiered Pricing? Future Energy’s CSMS platform supports tiered pricing strategies that allow station owners to offer different rates to specific user groups. Tiered pricing refers to applying different public charging pricing models based on ...
    • Managing Station Errors and Connectivity Loss

      How to Troubleshoot and Address Issues: Monitor your stations for connectivity issues and errors using the Operations & Maintenance section. Steps for Troubleshooting: - Check error messages - Contact Future Energy support if needed.
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      What is the CSMS? The Charge Station Management System (CSMS) provides essential tools for managing your EV stations, driver access, load management, and more. Definitions: CSMS – Charge Station Management System Partner: Future Energy’s CME Client ...
    • Frequently Asked Questions (FAQs)

      Common Questions: - How do I access my CPO Dashboard for the first time? After your charging stations are shipped, Future Energy will contact you to confirm your admin account details. Once the dashboard is set up, the admin login information will be ...