FAQ
My stations were just installed, how do I get them to work?
Charge sessions are typically activated via mobile app, RFID card, or simply plugging into the station.
Where is my charger dashboard?
If you purchased a cloud network with your EV chargers, you should have been provided information on logging in to your dashboard, also known as a Charge Station Management System. The manufacturers Activation and Commissioning process enables your ...
Why is my charger slow?
Was it installed to the full capability by your Installer? Do you have an energy management system, such as Interface, enabling limits?
Why won't my chargers work?
Make sure there is power to the station. Make sure that your installer fully activated and commissioned the stations. Confirm charger settings allow for desired access.